iPhone screen, battery & charging repairs
Ask our Flat Bush team about your iPhone screen replacement, battery or charging fault. Include the full model name so the enquiry covers the correct version.
Phone Shop · Dawson Road, Flat Bush
Cracked screen, a tired battery or a phone that won’t charge? Start with a quote from our Dawson Road store.
Bring your iPhone, Samsung or other mobile phone to Phone Shop inside FreshChoice. Drop-off and collection are at Unit 8/130 Dawson Road, Flat Bush.
Inside FreshChoice · Unit 8/130 Dawson RoadTell us the model and fault. We’ll help with the next step.
Mobile phone repairs in Flat Bush
A broken phone doesn’t always need replacing. Choose the fault below to ask about a repair, or call if you’re not sure what’s wrong.
Cracked glass, a black display, lines or touch problems? Tell us the exact model and what the screen still does.
Get a screen repair quoteIf your battery drains quickly or the phone switches off unexpectedly, ask about a replacement or assessment for your model.
Ask about a batteryLoose charging connection, intermittent power or a phone that won’t turn on? We’ll discuss whether an inspection is needed.
Check a charging problemAfter a spill or liquid exposure, contact us to discuss an assessment. Avoid charging a wet phone.
Discuss water damageCamera not focusing, distorted sound or callers unable to hear you? Describe which function is affected.
Ask about this faultFreezing, restarting or stuck on the start-up screen? Tell us what you can see and what changed before the problem began.
Request an assessmentThe exact model matters
Use a model shortcut to start your quote, or enter another phone in the form. We check the part and repair requirements for the exact device.
Ask our Flat Bush team about your iPhone screen replacement, battery or charging fault. Include the full model name so the enquiry covers the correct version.
For Samsung screen repair or battery and charging issues, tell us the Galaxy model and symptoms. The S series, A series and individual variants use different parts.
OPPO, Google Pixel, Huawei or Xiaomi? Ask about your Android phone We confirm the repair options for the model and fault.
Price & repair process
The repair price depends on your phone, the damage and the part needed. Send your exact model and symptoms for an initial discussion. Some faults need an inspection before a final quote.
Ask what the proposed repair includes: the part, labour, any assessment charge, applicable repair terms and the expected collection time. Agree on the work before the repair proceeds.
Call or WhatsApp with the brand, full model and fault. You can add a photo in the chat.
We discuss the likely next step, parts and whether we need to inspect the phone.
Confirm your drop-off, then visit us inside FreshChoice on Dawson Road.
Agree on the repair and pricing. Collection is from the same Flat Bush store.
Call with the model and fault before visiting. Same-day repair depends on the assessment, parts and current availability; we’ll confirm what is possible for your device.
When you need it in writing
Ask about a written quote for an assessed repair, where applicable. Work and Income makes assistance and approval decisions.
Written quote optionsRead about device inspections, what a damage report covers and the assessment charges that may apply.
Device inspection serviceVisit Phone Shop
Find us inside FreshChoice at Unit 8/130 Dawson Road, Flat Bush, Auckland 2023. This is where you bring and collect your phone.
Before coming in, tell us the model and fault so we can discuss the repair. If the phone still works, back it up before your visit.
Inside FreshChoice · Dawson Road
Call to confirm repair availability and a suitable drop-off time.
Coming from Ōtara? See our repair and travel information for Ōtara customers.
Phone repair for Ōtara
Before you visit
A few things to know before bringing your phone to our Flat Bush store.
Phone Shop is at Unit 8/130 Dawson Road, Flat Bush, Auckland 2023, inside FreshChoice. Use the directions above and contact us first to discuss your phone and drop-off.
The exact phone, replacement display and damage determine the quote. Tell us whether the screen shows an image and whether touch works. We’ll explain if the phone needs inspection before pricing can be confirmed.
Yes. Ask about screens, batteries, charging and other faults. Include the exact iPhone or Samsung Galaxy model so we can check the repair options and any parts needed.
Call 022 490 0600 with your model and fault first. We check the assessment required, parts and current availability before confirming timing. Plan for same-day collection only after we confirm it for your device.
Back it up if you can before bringing it in, particularly if it still switches on. Tell us if the fault prevents a backup. Please leave passcodes and account passwords out of your WhatsApp quote enquiry.
Avoid charging a wet phone. Let us know the model, what happened and whether it is still on. Liquid damage may affect several components, so an assessment is needed to discuss repair options.
Ask about the document you need before visiting. Written quotes for assessed repairs may be available where applicable, and device inspection reports may involve a charge. Work and Income and insurers make their own approval decisions.
Send your model and fault, or call our Flat Bush store.