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Phone Repair

A mobile phone screen being repaired
Phone repairs · Flat Bush, Auckland

Phone playing up? Let’s take a look.

Cracked screen, battery that won’t last or a phone that won’t charge? Tell us what’s happened and we’ll help you work out the next step.

Phone repair in Auckland, close to home

When your phone breaks, the first questions are usually “Can it be fixed?” and “How much will it cost?” We can help with both. Phone Shop is in Flat Bush, handy to Botany, Manukau and nearby East and South Auckland suburbs.

We take enquiries for iPhone, Samsung Galaxy and other Android phones. Send us your model and what’s wrong, or call us for a chat before you visit.

Local Flat Bush store
iPhone & Android enquiries
Talk through your options

What’s wrong with your phone?

Choose the closest match. If you’re not sure, just describe what your phone is doing.

Phone screen repair

Phone screen repair

Cracked glass, coloured lines, a black display or touch that isn’t responding? Ask us about an iPhone, Samsung or other phone screen replacement.

Ask about a screen repair →
Mobile phone battery replacement

Phone battery replacement

If your battery drains quickly, shuts down unexpectedly or doesn’t hold a charge, it may be time to get it checked.

Ask about a battery →
Phone charging port repair

Charging port repair

Phone not charging, or only charging when the cable sits a certain way? The port may need attention, though other faults are possible.

Ask about charging issues →

We also welcome enquiries about water damage, cameras, speakers, microphones, software faults and phones that won’t turn on. We’ll let you know if the device needs an inspection first.

How it works

A few details about your phone help us point you in the right direction.

1

Tell us what happened

Send us the brand, model and fault. Have a photo of the damage? You can share it on WhatsApp.

2

We’ll discuss your options

We’ll check what the repair may involve, including whether we need to inspect the phone first.

3

Decide what works for you

We’ll discuss the price and likely timing so you can decide whether you’d like to go ahead.

Phone being checked for a repair

iPhone, Samsung and other phones

Whether you need an iPhone screen replacement, help with a Samsung Galaxy battery or a charging fault checked on another Android phone, the exact model matters.

We also take enquiries for OPPO, Google Pixel, Huawei, Xiaomi and other models. Parts and repair options vary, so get in touch and we’ll check what’s possible.

  • Screen and display problems
  • Battery and charging issues
  • Other faults and damage assessments
Repair pricing

How much does phone repair cost in Auckland?

There isn’t one price for every phone. An iPhone screen, a Samsung battery and a charging-port repair all involve different parts and work. The model, available part and extent of the damage can change the price.

What affects a screen replacement quote?

A screen for a newer phone may cost more than one for an older model. The type of replacement screen and any extra damage, such as a bent frame, matter too. Send us your exact model and a photo if you have one; we’ll let you know if the phone needs checking before we can confirm a price.

Common questions

How much does an iPhone screen replacement cost in Auckland?

The price depends on your iPhone model, the replacement screen and whether there is other damage. Tell us your model and what happened, and we can discuss a quote. We may need to inspect the phone before confirming the final price.

How long does an iPhone screen repair take?

It depends on the model, the damage and whether the right screen is available. Send us your exact model before you come in and we can discuss the likely timing. The same applies to Samsung and other phone screen repairs.

Do you repair iPhones and Samsung phones?

Yes, we take enquiries for iPhone and Samsung Galaxy repairs, as well as other Android models. The work we can offer depends on the device, the fault and the parts available.

Do you use genuine or alternative replacement screens?

Available screen options depend on the phone and the parts we can source. Ask us what’s available for your model when requesting a quote. Different screens can vary in price, appearance and compatibility.

Is it worth fixing a broken phone screen?

Often it’s worth comparing the repair quote with the cost of replacing your phone. Consider its age, battery condition and any other damage too. Once we know the model and fault, we can help you understand your options.

Can I replace an iPhone screen myself?

It’s possible on some models, but opening a phone takes the right tools and care around the battery and delicate connectors. If you’re unsure, ask for a repair quote first and compare the cost with the parts and tools you would need.

How can I tell if my phone needs a new battery?

Short battery life or unexpected shutdowns can be signs, though apps, charging faults and other issues can look similar. On many iPhones, you can check battery health under Settings, then Battery. Tell us what’s happening and we can discuss whether it needs checking.

Why isn’t my phone charging?

A worn cable, power adaptor, charging port, battery or another fault could be responsible. If another suitable cable and adaptor don’t help, ask us to check it. Please don’t put anything sharp into the port.

Will I lose my photos and data during a repair?

It’s a good idea to back up your phone before any repair if you can. If your screen is unusable or you can’t make a backup, tell us before the device is assessed.

What should I do if my phone has water damage?

Turn it off if you can, and don’t connect a charger. Tell us what liquid reached the phone and when it happened. Liquid can affect parts you can’t see, so an inspection may be needed.

Is there a warranty on the repair?

Ask us about the warranty and terms that apply to your particular repair when we prepare your quote. Coverage can depend on the work and parts involved.

Can I get a WINZ quote for a phone repair?

Where we can assess the phone and quote the repair, we can prepare a written quote. Work and Income decides whether any assistance is available. More about WINZ quotes.

Do I need to contact you before visiting?

We recommend getting in touch first so we can check your model, discuss the fault and help you avoid an unnecessary trip. You can call, send us a message or use the enquiry form below.

Visit or get in touch

Let’s get your phone sorted.

Tell us your phone model and what’s gone wrong. We’ll help you with the next step.

Phone Shop
Unit 8/130 Dawson Road
Flat Bush, Auckland 2023
022 490 0600

Contact us before visiting to check the repair and current opening hours.

Ask for a repair quote

We’ll need your model and a short description of the problem.

Prefer another way? Call us, message on WhatsApp or use our contact page.

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