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Tell us what you need and our Auckland team will help you choose.
Checked before saleGraded devices are tested by our team
Clear condition gradesThe grade is explained on every listing
Tracked NZ-wide deliveryOr pick up in Flat Bush
Consumer Guarantees ActYour rights apply to every purchase
Refurbished Devices
Refurbished iPhones, Samsung Galaxy phones, laptops and tablets, tested and graded by our Flat Bush team. Each listing shows the grade, storage, battery notes and what is in the box, so you know what you are buying.
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Why buy Refurbished Devices from PhoneShop
Each listing shows the condition, specifications and what is included, so you can compare before you buy.
There are 9 devices in this range, priced from $479 to $2,299. Brands include HP, Lenovo, Samsung. Conditions listed: Very Good, As New, Good.
What the condition grades mean
New devices are sold as new. For refurbished and pre-owned devices, the grade describes how the device looks on the outside: As New has little or no wear, Excellent has very light signs of use, Very Good may have small scratches or scuffs, and Good has visible signs of use.
Every graded device is checked before sale, and the product page shows the grade and condition notes for that exact unit.
Delivery, pickup and returns
We deliver across New Zealand. Most in-stock orders placed before 2pm, Monday to Friday, are aimed to arrive within 1 to 2 working days. Shipping is calculated at checkout. You can also choose pickup and collect from our store inside FreshChoice Flat Bush, Unit 8/130 Dawson Road.
You have 7 days after receiving an item to request a return, and everything we sell is covered by the Consumer Guarantees Act.
Trade-in, repairs and WINZ quotes
Ask for a trade-in quote on your old phone, tablet or laptop and put the value towards your next one. Our Flat Bush store also repairs phones, tablets and laptops.
If you are buying through Work and Income, we can prepare a written quote. Work and Income decides eligibility and approval.
Refurbished Devices: common questions
How much is a Refurbished Devices at PhoneShop?
Prices in this range currently run from $479 to $2,299. The price depends on the model, storage and condition, and every listing shows the full price in NZD.
Can I pick up Refurbished Devices in Auckland?
Yes. Choose pickup at checkout and collect your order from our store inside FreshChoice Flat Bush, Unit 8/130 Dawson Road, Flat Bush, Auckland 2023.
How long does delivery take in New Zealand?
We deliver across New Zealand. Most in-stock orders placed before 2pm, Monday to Friday, are aimed to arrive within 1 to 2 working days. Shipping is calculated at checkout, and rural or remote addresses can cost more.
What is your returns policy?
You have 7 days after receiving your item to request a return. It needs to be in the condition you received it, in its original packaging, with proof of purchase. Your rights under the Consumer Guarantees Act apply as well.
Are pre-owned Refurbished Devices covered by the Consumer Guarantees Act?
Yes. Everything we sell, new or pre-owned, is covered by the Consumer Guarantees Act 1993. A product must be of acceptable quality and fit for purpose.