Dropped your phone? At Phone Shop in Flat Bush, Auckland, we bring 20+ years of repair experience. Here’s what to know about screen repair costs, turnaround times and whether fixing your phone is worth it.
A cracked screen doesn’t always mean a new phone.
One drop, a few cracks, and suddenly you’re wondering if it’s time to replace your phone. The good news? If the rest of it still works well, a screen repair may be all you need.
Whether it’s an iPhone, Samsung or another Android phone, start with the model and what the screen is doing. We’ll help you work out the next step.
How much does phone screen repair cost in Auckland?
It depends on the phone, the screen you choose and whether anything else was damaged in the drop.
An older iPhone and a newer Samsung Galaxy don’t use the same screen, so their repair prices can be quite different. Even two iPhones can have different prices depending on the model and the type of replacement display available.
Some phones need a complete display assembly, even when the crack appears to be only in the glass. If there are coloured lines, black patches or the touch has stopped working, tell us when you ask for a quote.
Affordable phone screen repairs at Phone Shop
We aim to give you the best possible price for your screen repair, based on your phone model, the replacement screen available and the work needed. With over 20 years of experience, we focus on practical repairs at competitive prices.
There’s no single price that fits every phone. Tell us the exact model and what happened, and we’ll check the parts available and provide our most competitive quote before you decide.
For a Phone Shop quote, send us your exact phone model on WhatsApp or call 022 490 0600. A photo of the damage helps too.
Is it just the glass, or the display too?
A quick look at the screen can help you describe the problem when you get in touch.
Cracks, but the picture is fine
The glass is damaged, but the display and touch may still be working. The correct repair depends on how the screen is built.
Black spots or coloured lines
These can be signs that the display underneath the glass was damaged too. Tell the repairer if the marks are spreading or the picture flickers.
Touch isn’t responding
If taps or swipes don’t register, the touch layer or another component may have been affected. An inspection can help identify the fault.
How long does an iPhone screen repair take?
At Phone Shop in Flat Bush, Auckland, many straightforward iPhone and Android screen repairs take around 30–60 minutes when the correct replacement part is available.
Turnaround time depends on part availability, your phone model and the type of repair. If a part needs to be ordered, there’s extra damage or more testing is needed, the repair can take longer. Contact us with your model and we’ll advise on the expected time.
Before you come in
Send us a message or give us a call with:
- Your phone’s brand and exact model.
- Whether the screen lights up and responds to touch.
- Any other damage, such as a bent frame or liquid exposure.
- A photo of the screen, if you can take one.
Is it worth fixing a broken phone screen?
If you like your phone and it still does what you need, a repair is often worth comparing with the cost of a replacement.
Think about the whole phone, not just the crack. Does it still charge properly? Is the battery getting you through the day? Are the cameras and buttons working? If the answer is yes, getting a screen quote is a sensible place to start.
Compare that quote with the price of a similar replacement phone — new or pre-owned — rather than the price you paid when your phone was new. If the battery, charging port and screen all need work, replacing it might make more sense.
There’s no need to replace an older phone just because a newer model is out. If your iPhone 12, for example, still meets your needs, check the repair price before deciding. If you do choose to upgrade, you can also compare our iPhones.
Can I replace an iPhone screen myself?
You can buy tools and replacement screens online, but opening a phone takes care. Tiny cables, sensors and adhesives sit close together, and damaging one can turn a screen job into a bigger repair.
If you’re comfortable with small electronics, check the instructions and part for your exact model first. If not, ask a repairer to assess it. Check any existing warranty or insurance cover before arranging a repair.
Until you get it checked
Back up your phone if you can, and be careful of loose glass. A cracked screen may no longer keep moisture out as it once did.
If the phone is unusually hot, the screen is lifting, or you suspect a swollen battery, stop charging it and ask a repairer for advice. Don’t press the screen back down.
See our phone repair serviceStill have questions?
Here are a few things people often ask before bringing in a phone.
Will a screen repair erase my photos and data?
Replacing a screen doesn’t usually require your phone to be reset, but it’s a good idea to back up your photos and data before any repair if you can. If the screen doesn’t work well enough to back up, let us know.
Is replacing the back glass the same as replacing the screen?
No. The back glass and front display are different parts, and the work and price can differ. Tell us which side is damaged when you ask for a quote.
What type of replacement screen will be used?
Options vary by phone model and availability. Ask what kind of screen is available for your device, what the quoted price includes and what repair warranty applies before you decide.
Do you repair Samsung and Android screens too?
We welcome enquiries for Samsung Galaxy, OPPO, Google Pixel and other Android phones as well as iPhones. Availability and the repair needed depend on the exact model and fault.
Can I get my phone screen repaired in 30–60 minutes?
Many straightforward screen repairs can be completed in around 30–60 minutes at Phone Shop, depending on the model, the type of repair and whether the right part is available. Contact us to check your phone first.
Can I get a quote before visiting?
Yes. Send your brand, model and the problem by WhatsApp, or call us. We’ll aim to give you our best available repair price. Some issues need an inspection before a final quote can be confirmed.
Let’s get your phone sorted.
We’re in Flat Bush and welcome customers from Botany, Manukau, Papatoetoe, Ōtara and nearby Auckland suburbs. With 20+ years of experience, we can help you check the repair options, get a competitive quote and confirm the expected turnaround.
Phone ShopUnit 8/130 Dawson Road, Flat Bush, Auckland 2023